Privacy Policy
TOIA Developments Pty Ltd Last updated: March 2026
1. About This Policy
This Privacy Policy explains how TOIA Developments Pty Ltd (ABN 53 695 555 590) collects, uses, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are committed to safeguarding the privacy of clients, investors, partners, contractors, and visitors to our website.
2. What Personal Information We Collect
2.1 General contact information
- Name
- Email address
- Phone number
- Postal or business address
2.2 Business and project information
- Company details
- Role or position
- Project-related information you provide to us
2.3 Financial and commercial information
- Billing details
- Bank account or payment information (where required for invoicing or fee payments)
- Information relevant to project feasibility or investment discussions
2.4 Website and digital information
- IP address
- Browser type
- Pages visited
- Form submissions
- Cookies and analytics data
2.5 Sensitive information
We generally do not collect sensitive information. If it becomes necessary (e.g., identity verification), we will only collect it with your consent or as required by law.
3. How We Collect Personal Information
- When you contact us via email, phone, or online forms
- When you engage TOIA for development management or consultancy services
- During project negotiations, feasibility assessments, or commercial discussions
- When you visit our website or interact with digital platforms
- From publicly available sources or third-party providers where appropriate
4. Why We Collect Personal Information
- Providing development management, consultancy, and project delivery services
- Assessing project opportunities, partnerships, and investment proposals
- Communicating with clients, partners, and stakeholders
- Complying with legal, regulatory, and reporting obligations
- Improving our website, services, and user experience
5. Disclosure of Personal Information
We may disclose personal information to:
- Professional advisers (legal, financial, accounting)
- Project partners, consultants, and contractors engaged on TOIA projects
- Service providers such as IT, hosting, analytics, and administrative support
- Government authorities where required by law
We do not sell or rent personal information.
6. Overseas Disclosure
TOIA primarily stores and processes information within Australia. Some service providers may store data overseas. Where this occurs, we take reasonable steps to ensure compliance with the APPs.
7. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, and disclosure. Security measures include secure cloud storage, access controls, encryption, and internal governance protocols.
8. Data Retention
We retain personal information only for as long as necessary to provide services, meet legal obligations, and maintain business records. Information no longer required is securely destroyed or de-identified.
9. Access and Correction
You may request access to personal information we hold about you or request corrections to inaccurate or outdated information. We may require identity verification.
10. Complaints
If you believe your privacy has been breached, please contact us. We will investigate and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Website, Cookies & Analytics
Our website may use cookies, tracking pixels, and analytics tools. These help us understand website performance and improve user experience. You can disable cookies in your browser settings.
12. Contact Us
TOIA Developments Pty Ltd Email: enquiries@toiadevelopments.com.au Phone: +61 473 533 874 Postal Address: PO Box 440, Morningside QLD 4170
13. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.